Training and Certification
Duration- 3 days, Instructor Lead
completing this course, students will know how to:
Discuss the concept of e-business, hybrids, key e-business
drivers and the Internet in it's basic terminology.
Discuss E-CRM, the CRM model, profiling tools, marketing
campaign management, Internet marketing tools and technologies,
relationship optimization and the CRM continuum.
Describe electronic commerce, e-marketplace, electronic
purchasing, e-commerce security issues, Internet fraud issues,
and compare leading companies in the field of e-commerce.
Describe SCM, list and compare the various supply chain models,
define and describe various SCM technologies and describe
Discuss Infrastructure Management, planning, coordination,
management and maintenance of Infrastructure and disaster
Discuss e-business strategy, design, planning, development and
implementation issues, legal and regulatory issues.
1. E-business basics
2. Customer Relationship Management (CRM)
4. Supply Chain Management (SCM)
5. Infrastructure Management (IM)
6. E-business management
There are no
prerequisites for this courseThere are
no prerequisites for this course
The CompTIA e-Biz+ Certification measures baseline knowledge about
the topics that impact e-business initiatives. CompTIA e-Biz+
tests basic concepts, key issues and critical technologies of
e-business, supplying IT and business professionals alike with a
solid e-business foundation.
is designed for technical and non-technical individuals who work
in an e-business environment. It is also suitable for marketing
and sales professionals who need an understanding of e-business
for management, finance and customer service functions. Once
CompTIA e-Biz+ certified, these professionals are better able to
contribute to their organization's e-business success.
dramatically changing global business practices and markets.
Whether you work for a start-up venture built around an
Internet-enabled business model or a 50,000-person enterprise with
an e-business agenda, success in the marketplace is derived from
clearly defined, value-driven initiatives that innovate or
re-engineer key operational centers of the enterprise.
e-Biz+™ and Your Career
The demand for skilled e-Commerce professionals is significant and
both candidates and the industry have indicated that an
entry-level certification for this job function is necessary.
certified gives individuals a recognized industry credential that
offers proof of knowledge and expertise.